Congratulations Tanu Faleauto!
Tanu Faleauto of ITM Pinepac, Swanson is the November winner of an Awesome Service Award.
He was nominated by customer Darren Parsons:
"The yard staff at ITM Swanson are some of the most knowledgable and helpful staff in the DIY trade.
I had been apprehensive about going to ITM, as I had the impression it was a trade store.
However, when I went in with a list of questions (instead of a list of items) the yard staff went through my project with me and helped me figure out what I needed.
It didn't matter that I didn't know what all the bits were called, they worked with me.
Further to that they helped load my trailer, strap down the wood I had purchased, and even attached a high visability flag off the end of the wood for me.
As a result of this great service I have been back to ITM Swanson multiple times.
Tanu and the boys in the yard work with me everytime, and even remember what my last project was and ask how it turned out.
Fantastic, why can't all stores have service like this?"
