Congratulations Craig Mitchell!
Napier man Jim Griffin was left stranded in Christchurch - after a car purchase that fell through.
However Jim had his faith restored when he found Craig Mitchell and Chevon Quality Cars who he says treated him like royalty!
"I flew to Christchurch from Napier to purchase a vehicle I had seen on TradeMe and had been assured by the seller that it was in excellent condition. When I arrived, the car was sub-standard. On foot, now stranded in Christchurch with the temperature at no more than 2 degrees, I walked to the nearest car dealers (Chevron Quality Cars) and despondently told them my story. They treated me like royalty right from the beginning - invited me in to relax by the heater, with coffee and biscuits and assured me they would find me a good car in my price range. They did not have one on the lot themselves. Craig and his colleague Kelly made numerous phone calls and eventually located a suitable car which they went out and collected and brought it back for my appraisal. I was more than happy with their choice and we agreed on the deal. I was then offered a courtesy car to use while they checked the car over thoroughly, carried out service checks on it and made a few small repairs. They highly polished and groomed the car, replaced the spare wheel, gave it a new WOF and registration and, after three hours of intense activity on the vehicle, they filled it to the brim with petrol and escorted me to the main road north (as I had never driven in Christchurch before). I am aged in my late-60s and have bought numerous vehicles over the years, but I have never before been treated with such friendliness, respect, professionalism and honesty. A week after my purchase (and this is a 10 year old vehicle, not a new one) I received a lovely pen in the mail, and today received a carrybag (with Chevron emblem) and woollen blanket - ideal for the rugby. I cannot speak highly enough of the staff at Chevron - in my opinion they are the epitome of professionalism, and should be a role model for all other car dealers."
Congratulations Craig Mitchell, Chevron Quality Cars: a worthy winner of a KiaOraMai Awesome Service Award!
www.chevronqualitycars.co.nz
