Congratulations Steven Price!
Steven Price of Computer Direct is the July winner of an Auckland Awesome Service Award.
He was nominated by happy customer Ravi Kandula:
"I purchased an ex-lease laptop from Steven's business through their website which, it must be said, is one of the most easy to understand and well laid out sites that I have encountered.
All the information a potential customer might require is presented clearly & concisely, which is something of a rarity in this particular sector. I was pleasantly surprised by the price discount due the fact that no sales support was required - the level of transparency during the purchase process was refreshing.
Steven called me a day after I had expected the product to have been shipped to explain that there had been a delay and he had taken the opportunity to update the software on the machine. It was during this conversation that I mentioned I was planning to migrate an operating system license onto the laptop from my previous one.
Steven was not only very helpful in advising the procedure for doing so but, in a superb example of going the extra mile, he called back to ask for the license details and proceeded to carry out the entire operation for me, including taking care of the activation process with the software supplier.
The machine still made it into the courier's hands at the same time he had promised over the phone and it was clear from his emails that it had taken a long evening of work to achieve this. I received the machine today and it was a great out-of-the-box experience.
All this for no extra charge despite the extra work required. I could not be more pleased with my purchase & will be recommending Computer Direct to any friends & colleagues that need their services".
Congratulations Steven Price, Computer Direct!
