Congratulations Jayne Thomas!
Auckland hairdresser Jayne Thomas was nominated for a KiaOramai Awesome Service Award by a first time client who says she was blown away by the exceptional service and care she received.
As Linda Chryssafis explains, Jane, a senior stylist at Servilles in Newmarket, Auckland made her feel like a million dollars:
"For my son's wedding, I was very lucky to have my hair done by Jayne Thomas at Servilles in Newmarket. I say lucky, because in all my years, I have never enjoyed such incredible service. Firstly, I booked a consultation with Jayne. She had never done my hair before, and I had no idea what I wanted done with my hair. Jayne made some recommendations after she had enquired about my dress - colour, style, etc. It was decided that I needed to have highlights, so an appointment was booked for the colouring and a trial blow wave before the big day. In past years, I have had several appointments to have colouring done, but this one was a totally new experience. Jayne explained to Sharn, a trainee hairdresser exactly what she wanted done, and Sharn set about very carefully following Jayne's instructions. During the waiting time, I was cared for by Sharn who carried hot drinks or water, whatever I wanted. I felt like a queen with ladies in waiting! I was taken back to the colour room for adjustments no less than 3 times, until the exact result that had been anticipated, was achieved. The wonderful head massage and very careful blow wave had me walking out of the salon on a cloud - and my hair did look fantastic! I felt as if I had been treated in a health spa for a week. On the day of my son's wedding, he was booked in at 9 am for a haircut and styling. My appointment was at 10. Neither my son nor I could have anticipated the royal treatment we would once again receive from these two exceptional and cheerful ladies. We both were given head and shoulder massages, and made to feel that we were the only people in Auckland who mattered. While my hair was being blow waved, Jayne arranged another junior hairdresser to come and massage my arms and hands! Never before have I received such exceptional service anywhere! I (and my son) have been made to feel valued. We received far more than we paid for. Jayne and Sharn invested time and effort into a client - service that would ordinarily cost a huge amount of money, but my son and I paid no more than just the regular charge. I would like to make this nomination for an Awesome Service Award in recognition of their going the extra mile, no, ten miles, for their clients I hope to be able to use their service for many, many years to come, and I will recommend them to everyone I know!"
Congratulations to Jayne Thomas of Servilles, Newmarket: A worthy winner of a KiaOraMai Awesome Service Award!
www.servilles.co.nz
