Congratulations Kathy Xing!
Kathy Xing of Target Furniture, Mt Eden, Auckland is the April winner of an Awesome Service Award.
She was nominated by happy customer Kirsty Swan:
"I cant remember the last time I encountered better customer service! Kathy at Target Furniture in Mt Eden is awesome!
I went in to the shop to look at couches for our new house. She came up to me to see if I needed help, was very friendly in a completely genuine way and provided me with all the information I needed.
She proceeded to walk around with me and talk through all the options. When my partner arrived 30 mins later, she recognised him (he helped his cousin choose a couch a few months beforehand).
She was very humorous and fun to deal with. She helped us on subsequent visits to choose fabric and make custom adjustments to the couch so it is the perfect size for my (tall!) partner and I.
She left us alone though when she sensed we needed a few minutes to discuss options.
Kathy was always there when we needed her and not when we didn't - she had a real sense of our needs.
She worked hard to get the couch delivered on the day we moved in. She was so dedicated and authentically happy to help us.
I would recommend the store and particularly Kathy to anyone needing a value for money couch. I wont forget her and would return to Target Furniture to purchase more products.
I will always deal with Kathy and I know she would remember us and provide us with personal service."